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Arabic-first AI platform for enterprises

Arabic-first AI
that runs your customer contact.

One platform for your contact centre, WhatsApp, sales and customer service: AI teammates that speak each customer's dialect, integrate with your systems and work around the clock — in our cloud or inside your own servers.

Request an enterprise demo Start now
Integrates with your systems · cloud or on-premise · permissions and audit trail
Products

Four AI teammates, one platform

Each one specialises in one job; all of them learn from your organisation's information and speak your customers' dialect.

On your company phone

The receptionist

Answers your company phone, books appointments, logs orders and tickets, and transfers to the right department — even after hours.

Learn more →
On WhatsApp

The secretary

Your secretary on WhatsApp: she keeps your mail and appointments, writes and translates your documents, and messages people on your behalf.

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At the restaurant table

The restaurant Captain

Guests scan the table code and order by voice. The Captain recommends dishes, fills the cart and sends the order to your screen.

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On the store page

The store advisor

An advisor who talks on your store page: she asks what the shopper needs, shows the right products as she speaks, and completes the order for delivery.

Learn more → Try it now
For enterprises

Built for the scale of your organisation

Simultaneous calls with no queue, dozens of departments and extensions, many systems — all run from one panel. For hospitals, banks, telecoms, airlines, retail and government.

🔌

Integrates with your systems

Reads and writes to your CRM, ERP, booking and maintenance systems during the call — via API, or straight from the database.
☎️

On your PBX and numbers

Connects to your PBX over SIP and transfers to the same extensions — no new numbers or hardware.
🏢

Cloud or on-premise

For banks and regulated bodies: we install the platform inside your servers, so your data never leaves your network.
📞

Simultaneous calls

Ten callers at the same moment? Each gets an answer at once — no queue, no busy line.
💬

WhatsApp from your official number

Confirmations, reminders and offers on WhatsApp, with quiet hours, do-not-contact requests honoured, and offers sent only to those who agreed.
🏬

Departments and staff

Knows your departments, their staff, extensions and hours, so callers reach someone available the first time.
📊

Reports and caller mood

A written outcome for every call, a report per department, caller-mood tracking, and PDF or Excel export.
🔐

Permissions and audit trail

Per-staff permissions, and a log of every time our support team opens your panel: who, when and from where.
🗣️

Dialects and voices

Levantine, Egyptian, Gulf, Maghrebi and Modern Standard Arabic, seven voices, and English when needed.
24/7
No office hours
Answers at 3am and on holidays
0
Seconds on hold
No "all our agents are busy", no hold music
∞
Calls at once
Ten callers at once? All answered
0
Lost calls
Every call gets a written outcome
The intelligence

Not an autoresponder — intelligence that understands and acts

🗣️

Understands spoken Arabic

Levantine, Egyptian, Gulf and Maghrebi — and answers each customer in their own dialect.
⚡

Answers at once

A natural voice conversation — no menus, no "press 1".
🧰

Works with your tools

Books in your calendar, records the order, messages on WhatsApp and transfers to the right person.
🛡️

Your data stays yours

On our own server, with per-staff permissions, and never used to train any model.
Setup

How it goes live for you

In a day or two — without changing your number or your phone system.

1

We talk

One call: your departments, your extensions, the ten most common questions, and the dialect and voice you want.
2

We connect your number

Twasal connects to the PBX you already have and transfers to the same extensions. No new numbers, no new hardware.
3

You hear it and tune it

You call and hear it yourself. Anything you want changed — an answer, the dialect, the voice, a department — you change it in your dashboard and it applies to the next call.

Ready to try TwasalAI in your organisation?

We talk through your departments, systems and call volume, and set up a trial on your business that you hear yourself before paying anything.

Request an enterprise demo Start now