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Sold on its own or with the AI assistant

Your company phone system, in the cloud.
No box, no maintenance.

An extension for every employee — on the desk phone, in the browser and on mobile. The AI assistant answers your company number first, then transfers the call to the right department's extension — all run from your Twasal panel.

Request a demo Meet the assistant
Cloud PBXCompany number · the assistant answers first
Hi, I'd like to speak to Accounts, please.
Of course — one moment, I'll put you through to Accounts.
Hello, Accounts here — how can I help?
✓From the assistant to the Accounts extension · no PBX box
Why the cloud

A traditional PBX costs you before it rings

A box in the server room, a technician for every change, and extensions that never leave the office. The cloud PBX puts all of it in your panel.

🧰

No hardware to buy

The PBX runs on our servers: no box to buy, no spare parts, no server room.
🛠️

Changes from the panel

Add, edit and remove extensions from the Twasal panel itself — no technician.
🌍

The office goes where your staff go

An employee's extension works from the browser or mobile, in the office and out of it.
📊

Every call accounted for

Who answered, how long it rang and how the call ended — in ready-made reports.
The PBX

Everything a PBX does — and more

Features that work today in the Twasal panel.

☎️

An extension for everyone

A two- to five-digit number for each employee, and you can see whether their device is connected right now.
🖥️

A phone in the browser

Staff answer and call from the Twasal panel itself — no app, no handset.
📱

A phone screen on mobile

Keypad, incoming and outgoing calls, missed calls flagged, and your colleagues' names.
📟

The desk phones you already have

Any IP desk phone or SIP app connects to the PBX, over encrypted TLS.
🔢

IVR voice menu

Draw the call flow in your panel — "press 1 for appointments, 2 for Accounts" — each key reaches its department or the assistant, with a different path in and out of hours.
🔀

Direct or consulted transfer

Transfer at once, or speak to your colleague first and then hand over, or take the call back — to an extension or, from the panel phone, to any outside number.
⏸️

Hold, mute and DTMF

Put the caller on hold, mute yourself, and send DTMF tones from the keypad to any automated menu.
🟢

Available · Break · Do not disturb

Staff set their status in one tap, and the PBX respects it: no ringing while on a break.
📝

A note on every call

Staff record each call's outcome when it ends, so colleagues know what happened.
With the AI assistant

The assistant answers, the PBX connects

1

The assistant answers

On your company number, at any hour, in the caller's dialect — and understands what they need.
2

It transfers to the extension

"Accounts, please" — and the department's phone rings, on the desk, in the browser or on mobile.
3

And if nobody answers

The assistant comes back to the caller, takes their name and number, and logs the request for follow-up.
Management

Every call in view

🎧

Listen live

Hear the assistant's call as it happens, and take it over in your own voice when needed.
📒

PBX call log

Date, who called whom, who answered, ring time, duration, and the note with its author.
📈

Extension performance

For each extension: calls received, answer rate, missed calls, and seconds to answer.
👥

The whole company in one tab

Company numbers, departments with their numbers and hours, and colleagues with their status.
Security

Protected from day one

🔒

Encrypted connections

Device registration is encrypted with TLS, and browser audio is always encrypted.
🛡️

Guessing attacks blocked

A per-address attempt limit, and automatic blocking of repeated wrong passwords.
🔑

Passwords that can't be guessed

Common words and sequences like 12345 are rejected, and passwords are stored only encrypted.
🏢

Every company isolated

No other company can see or call your extensions.
Questions

PBX questions

؟Do I need new hardware?
No. A browser or a mobile is enough, and any IP phone or SIP app you already have works with the PBX.
؟Can I buy the PBX without the AI assistant?
Yes, it is sold on its own: extensions for your team, a phone in the browser and on mobile, internal calls, transfers and reports. With the assistant, it answers your company number first and then transfers the call to the right extension.
؟Does it support IVR and DTMF?
Yes. You draw the voice menu in your panel and link it to your company number; callers press keys (DTMF) to reach a department or the assistant. Extension phones send DTMF tones to any automated menu too.
؟Will our current desk phones work?
Yes, if they are SIP-capable IP phones. You set the PBX address, the extension and its password — encrypted TLS is recommended.
؟What happens if no one answers?
The call is logged as missed in the extension's report. If it came from the assistant, the assistant goes back to the caller and takes their name and number for follow-up.
؟Can I work away from the office?
Yes. Your extension works from the browser or mobile wherever you are, on the same extension number.
؟How do I start?
Request a demo: we set up extensions for your team, and you try them in the browser before you decide.
Request a demo

A complete PBX — without a box in the server room

Extensions, transfers and reports — and an assistant who answers first.

Request a demo Meet the assistant